GDPR (General Data Protection Regulation) is the most significant piece of privacy and data protection in twenty years. It takes effect on 25th May 2018 and from that date we are required to ensure that we gain a new data protection and privacy consent from all clients. In it (amongst other things) we confirm what information we hold about you and how we are permitted to use it.

We collect certain data from you to meet mandatory requirements regarding medical notes. There is a legal requirement to keep medical notes for a period of time after treatment. This can vary in length depending on your age and ability to consent but will be for a minimum of 7 years. Your details will be destroyed after this period.

We also collect data to assist in the administration of our businesses to provide you with an effective service. We would like to use your contact details to assist with the administration of your appointments/changes to scheduled appointments and/or reminders about appointments. To further enhance our service to you, we would like to be able to update you on any information regarding the practice.

We take your privacy seriously and will take all reasonable steps to ensure the protection if your data. Please note that your right to be forgotten cannot override the legal requirements to keep medical notes for the mandatory periods. You can request a copy of any data held about you by submitting an Access Request.